Thank you for reaching out to Iowa Regional Utilities Association (IRUA). We’ve received your submission, and we appreciate you taking the time to send it. Your service is our priority, and we’ll take it from here.

What Happens Next

• Our team will review your information during office hours.
• If we need anything else, we’ll contact you using the phone number or email you provided.
• If your request involves a move, sale or new account, we’ll let you know about any next steps.
• If your request is urgent, please call us rather than waiting for a reply.

Need Help Sooner?

Our office is open Monday through Friday, 7:30 AM to 4:00 PM. Call us at 641-792-7011 or toll free at 800-400-6066. IRUA provides service 24 hours a day, seven days a week, and our answering service takes calls outside office hours.

Good to know: save 641-321-3646 in your contacts. It’s our pay-by-phone and automated alerts line, so you’ll recognize our calls.

In the meantime, visit Manage My Service to pay your bill, set up autopay or explore account tools, or find quick answers in our FAQs. We’re here to help.